Offering to our customers the most great services in mode "low cost " in our offices, virtual and physical.
Info Tickets born at the initiative of young entrepreneurs taking into account the wide tourism demand in Barcelona and Spain. Offering to our customers the most great services in mode "low cost " in our offices, virtual and physical.
Offering to our customers the most great services in mode "low cost " in our offices, virtual and physical.
With our APP of info-tickets.es you will have access to endless activities, it is dynamic and very simple to use, just with a few clicks and you will have in your hands the facilities to access the selected activities more quickly. Remember, BCN Tap it by info tickets® is the ideal solution! BCN tap it Download the APP!
The Generalitat de Catalunya, the Chambers of Commerce of Catalonia and the tourism boards of the Provincial Councils of Barcelona, Tarragona, Lleida and Girona, as well as Turisme de Barcelona, are in charge of tourism promotion.
Please let us know your opinion. Thank you! Remember that with info tickets Barcelona will find the best of leisure for you. You can contact us at (0034) 646 56 01 76 or at firstname.lastname@example.org, but remember that you an fill out the form below.
Fiscal and commercial data:
info tickets® is a registered trademark M3727374 in the name of Kelly Ortiz Tellez, all rights reserved.
Fiscal data for the activity of info tickets & express are in the name of Kelly Ortiz Tellez, the tax address is in plaza de la llana 24, bajos. 08003 - Barcelona. Telephone contact and email: (0034 646560176) - (email@example.com) web: https://info-tickets.es info tickets® belongs to the Catalan Tourism Agency, we also collaborate with Turisme de Barcelona and carry out promotions from different national and regional suppliers, facilitating all services at official prices and in addition to always offering all services with 100% quality.
Sales / Returns Policy:
Frequent questions (FAQ)
-Once I make my reservation, when will I receive the tickets for the service?
You will have your reservation confirmed on the screen at the end of the payment process and you will be given a reservation locator number. We will also send you a confirmation email to your email address. You can print this e-voucher to show it to the guide, at the meeting point as it is a proof of purchase.
-Which payment cards are accepted?
MasterCard and Visa credit cards are accepted online. We also accept debit cards but only from Spanish banks. Please note that we do NOT accept American Express.
-What is your cancellation policy?
You can change the day or cancel the trip until 24h before the start time prior notification via email (firstname.lastname@example.org). In case of cancellations less than 24 hours before the tour, 100% of the amount will be charged. In case of Dalí or Dalí and Girona tour it is not possible to change the time of the visit or the refund, the places are arranged.
-What types of transport are used for excursions / services?
For all the tours we use comfortable and ample vehicles, they are coaches that have a maximum of 48 passengers approximately. Each bus is equipped with air conditioning, reclining seats and a high quality sound system. On the other hand, panoramic windows are perfect for making and appreciating tourism.
-The coach that is adapted for disabled people with a wheelchair?
Unfortunately, we do not currently have a bus that is adapted for the disabled. However, if you have limited mobility (but if you can get on and off from the bus), you can bring your wheelchair with us.
-How do I prepare to enjoy my excursion / tour / service? Any special items to take with me?
We would recommend sunglasses, comfortable shoes and a camera as the most important items to wear. From June to September you should dress for the warm weather and make sure you have sun protection. Meanwhile, December to February can be cold. The rest of the year has a temperate climate.
-In case of requiring an invoice; Could you give me one?
No problem - please send an e-mail with your address, zip code and city and we will send it to you immediately.
-How far in advance should we reserve the services?
We recommend that you book as soon as possible to ensure the dates and times you prefer. Please note that some places are limited.
-What happens if I lose my confirmation voucher / e-voucher?
This is not a problem at all! All you need is to show the guide the reference number of your reservation, passport or identity card before departure to confirm that you have such a reservation.
-If I forgot something inside of the vehicles! How can I get it back?
Please note that we will not be responsible for any object that remains inside the vehicle.
-I left the group and now what do I do?
The guides of the different excursions always clearly explain the places and times of meeting and all the excursions are realized in time. In case you can not find the group, we will wait a maximum of 5 minutes and then we will go directly to the bus. If the transport is already gone with the rest of the group, please call us immediately (0034 646 56 01 76) so we can advise you how to reach them. If this is not possible and there have been no errors on the part of the different companies that serve the different services / tours / excursions, unfortunately, we can not return your ticket.
Protection of children
info tickets® affirms its commitment to sign the Code of Conduct for the Protection of Children and Adolescents against Sexual Exploitation in Travel and Tourism.
Our company condemns all types of sexual exploitation of children and adolescents and supports all laws created to prevent and punish these crimes. Therefore, we demand that guests, partners and all staff members refuse to participate in the sexual exploitation of children and adolescents and to report any cases of sexual exploitation of children or adolescents they know.
Failure to comply with this policy may result in termination, a police report and termination of ongoing collaboration.
One of our core business values is CARING. info tickets® as a member of The Code and info tickets promises to actively protect children and adolescents from sexual exploitation.
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Info-tickets.es, through cookies does not collect any personal data. All cookies except those used by the Google Analytics statistics system are temporary and disappear at the end of the session.
Visit the website of info-tickets.es, with the configuration of your browser adjusted to allow the acceptance of cookies or make use of the devices, mobile applications or other software of info-tickets.es confirms that you want to make use of The services and products of info-tickets.es and that you consent to our use of the cookies and any other technologies that we use to provide you the same as described in this notice and our Privacy Notice. Below you will find more information on how to modify your browser settings so that you notify each reception of a new cookie, as well as how to completely disable them.
Cookies and browser settings
In the menu, the Help function in the menu bar of most browsers indicates how to configure your browser so that it does not accept cookies, to notify you every time you receive a new cookie, as well as to completely disable all cookies. In addition, you can disable or delete similar data used by browser add-ons, such as Flash Cookies, by changing the settings of those extensions or by visiting the manufacturer*s website.
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Without the express prior written permission of info tickets, you may not: use any data mining robots ("bots"), hardware or software modules that add a feature or a specific service to connect to a ("plug-ins") existing larger system or other methods or tools for gathering and extraction data, scripts, applications, or methods on this site; use any device, software or hardware to bypass any operational or to interfere or attempt to interfere with the proper working of this site, server or activities that are performed in the same element; network, or that adversely affects our network or other customers; decompile, reverse engineer, modify or disassemble any software found on the network and/or server or relating to any of them; use any meta (html tag) or any other "hidden text" utilizing the name of info tickets or any other info tickets trademark without the prior written permission of info tickets; frame or utilize framing techniques ("framing") to enclose any trademark, logo or other proprietary information (including images, text, formatting and page layout) for info tickets or use any trademark of info tickets, except when you set the foregoing limited license to these terms and conditions; or otherwise exceed their limited access to the site as authorized by info tickets.
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