Offering to our customers the most great services in mode "low cost " in our offices, virtual and physical.
Info Tickets born at the initiative of young entrepreneurs taking into account the wide tourism demand in Barcelona and Spain. Offering to our customers the most great services in mode "low cost " in our offices, virtual and physical.
Offering to our customers the most great services in mode "low cost " in our offices, virtual and physical.
With our APP of info-tickets.es you will have access to endless activities, it is dynamic and very simple to use, just with a few clicks and you will have in your hands the facilities to access the selected activities more quickly. Remember, BCN Tap it by info tickets® is the ideal solution! BCN tap it Download the APP!
The Generalitat de Catalunya, the Chambers of Commerce of Catalonia and the tourism boards of the Provincial Councils of Barcelona, Tarragona, Lleida and Girona, as well as Turisme de Barcelona, are in charge of tourism promotion.
Please let us know your opinion. Thank you! Remember that with info tickets Barcelona will find the best of leisure for you. You can contact us at (0034) 646 56 01 76 or at email@example.com, but remember that you an fill out the form below.
Fiscal and commercial data:
info tickets® is a registered trademark M3727374 in the name of Kelly Ortiz Tellez, all rights reserved.
Fiscal data for the activity of info tickets & express are in the name of Kelly Ortiz Tellez, the tax address is in plaza de la llana 24, bajos. 08003 - Barcelona. Telephone contact and email: (0034 646560176) - (firstname.lastname@example.org) web: https://info-tickets.es; Info Tickets® belongs to the Catalan Tourism Agency, we also collaborate with Turisme de Barcelona and carry out promotions from different national and regional suppliers, facilitating all services at official prices and in addition to always offering all services with 100% quality.
Sales / Returns Policy:
Frequent questions (FAQ)
-Once I make my reservation, when will I receive the tickets for the service?
You will have your reservation confirmed on the screen at the end of the payment process and you will be given a reservation locator number. We will also send you a confirmation email to your email address. You can print this e-voucher to show it to the guide, at the meeting point as it is a proof of purchase.
-Which payment cards are accepted?
MasterCard and Visa credit cards are accepted online. We also accept debit cards but only from Spanish banks. Please note that we do NOT accept American Express.
-What is your cancellation policy?
You can change the day or cancel the trip until 24h before the start time prior notification via email (email@example.com). In case of cancellations less than 24 hours before the tour, 100% of the amount will be charged. In case of Dalí or Dalí and Girona tour it is not possible to change the time of the visit or the refund, the places are arranged.
-What types of transport are used for excursions / services?
For all the tours we use comfortable and ample vehicles, they are coaches that have a maximum of 48 passengers approximately. Each bus is equipped with air conditioning, reclining seats and a high quality sound system. On the other hand, panoramic windows are perfect for making and appreciating tourism.
-The coach that is adapted for disabled people with a wheelchair?
Unfortunately, we do not currently have a bus that is adapted for the disabled. However, if you have limited mobility (but if you can get on and off from the bus), you can bring your wheelchair with us.
-How do I prepare to enjoy my excursion / tour / service? Any special items to take with me?
We would recommend sunglasses, comfortable shoes and a camera as the most important items to wear. From June to September you should dress for the warm weather and make sure you have sun protection. Meanwhile, December to February can be cold. The rest of the year has a temperate climate.
-In case of requiring an invoice; Could you give me one?
No problem - please send an e-mail with your address, zip code and city and we will send it to you immediately.
-How far in advance should we reserve the services?
We recommend that you book as soon as possible to ensure the dates and times you prefer. Please note that some places are limited.
-What happens if I lose my confirmation voucher / e-voucher?
This is not a problem at all! All you need is to show the guide the reference number of your reservation, passport or identity card before departure to confirm that you have such a reservation.
-If I forgot something inside of the vehicles! How can I get it back?
Please note that we will not be responsible for any object that remains inside the vehicle.
-I left the group and now what do I do?
The guides of the different excursions always clearly explain the places and times of meeting and all the excursions are realized in time. In case you can not find the group, we will wait a maximum of 5 minutes and then we will go directly to the bus. If the transport is already gone with the rest of the group, please call us immediately (0034 646 56 01 76) so we can advise you how to reach them. If this is not possible and there have been no errors on the part of the different companies that serve the different services / tours / excursions, unfortunately, we can not return your ticket.
Protection of children
Info Tickets® affirms its commitment to sign the Code of Conduct for the Protection of Children and Adolescents against Sexual Exploitation in Travel and Tourism.
Our company condemns all types of sexual exploitation of children and adolescents and supports all laws created to prevent and punish these crimes. Therefore, we demand that guests, partners and all staff members refuse to participate in the sexual exploitation of children and adolescents and to report any cases of sexual exploitation of children or adolescents they know.
Failure to comply with this policy may result in termination, a police report and termination of ongoing collaboration.
One of our core business values is CARING. Info Tickets® as a member of The Code and info tickets promises to actively protect children and adolescents from sexual exploitation.
A cookie is an information file that the server of this website sends to the device (computer, smartphone, tablet, etc.) of the person who accesses the page to store and retrieve information about the navigation that is made from said equipment.
Info-tickets.es, uses various types of cookies (technical, analytical and social) solely for the purpose of improving the user*s navigation on the website, without any type of advertising object or similar.
Info-tickets.es, through cookies does not collect any personal data. All cookies except those used by the Google Analytics statistics system are temporary and disappear at the end of the session.
Visit the website of info-tickets.es, with the configuration of your browser adjusted to allow the acceptance of cookies or make use of the devices, mobile applications or other software of info-tickets.es confirms that you want to make use of The services and products of info-tickets.es and that you consent to our use of the cookies and any other technologies that we use to provide you the same as described in this notice and our Privacy Notice. Below you will find more information on how to modify your browser settings so that you notify each reception of a new cookie, as well as how to completely disable them.
Cookies and browser settings
In the menu, the Help function in the menu bar of most browsers indicates how to configure your browser so that it does not accept cookies, to notify you every time you receive a new cookie, as well as to completely disable all cookies. In addition, you can disable or delete similar data used by browser add-ons, such as Flash Cookies, by changing the settings of those extensions or by visiting the manufacturer*s website.
The following terms and conditions of the Web site are applicable only to Web sites info tickets®. Note that some other services may have additional terms and conditions relating to your use of such services, and nothing contained in these terms and conditions is intended to modify these terms and conditions. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS WEB SITE, DO NOT USE.
Permission is granted to make and internally use copies of text, graphics, images, video and audio files and other information ("Content") on this site subject to the following:
1. Any copy must be used solely for internal non-commercial use.
2. All copies must include the following copyright notice: "Copyright 2013 info tickets® All rights reserved"
3. The permit is granted only to the person entering this server legally and is not transferable to any other person.
4. You may not in any way use, modify, copy, print, display, reproduce, distribute, manipulate or publish the content of this website without the express prior written permission of info tickets®.
Without the express prior written permission of info tickets, you may not: use any data mining robots ("bots"), hardware or software modules that add a feature or a specific service to connect to a ("plug-ins") existing larger system or other methods or tools for gathering and extraction data, scripts, applications, or methods on this site; use any device, software or hardware to bypass any operational or to interfere or attempt to interfere with the proper working of this site, server or activities that are performed in the same element; network, or that adversely affects our network or other customers; decompile, reverse engineer, modify or disassemble any software found on the network and/or server or relating to any of them; use any meta (html tag) or any other "hidden text" utilizing the name of info tickets or any other info tickets trademark without the prior written permission of info tickets; frame or utilize framing techniques ("framing") to enclose any trademark, logo or other proprietary information (including images, text, formatting and page layout) for info tickets or use any trademark of info tickets, except when you set the foregoing limited license to these terms and conditions; or otherwise exceed their limited access to the site as authorized by info tickets.
Info tickets reserves the right to modify, reject or eliminate any information residing on your server or to be transmitted to it and, in its sole discretion, believes is unacceptable or in violation of these terms and conditions; and to suspend or terminate your service for any operational or governmental reason or violation of these terms and conditions. Unauthorized use of this site or the network infrastructure and / or data display by a person or entity other than the authorized user of the account is illegal and info tickets reserves the right to take legal action.
The Content may contain other proprietary notices or describe products, services, processes or technologies owned info tickets or third parties. Except for the foregoing limited license to make and internally use copies of the Content, nothing contained herein shall be construed as authorizing user under a trademark, patent or other intellectual property right of info tickets or any third party.
Username and password:
If you access the site anonymously, you can do as a visitor and not be asked to create a username. However, to access certain services on the Site, you will be asked to provide specific information. All information must be true, and shall not use any aliases or other means to mask your true identity. You are responsible for the security of your username and password and will be solely responsible for any unauthorized use or use that is made with that username and password. We may suspend or terminate your user name and password at any time with or without notice.
info tickets® is a trademark of Kelly Ortiz Tellez, product names and info tickets service of this site, and other trademarks, logos and service marks (collectively the "Trademarks") used in this site are property of info tickets or their respective owners. Should not be considered any information contained on this site as conferring by implication, estoppel, or otherwise, authorization or right of use by info tickets or any other trademark displayed on the site without permission prior written info tickets or their respective owners.
Consent to Monitoring and Disclosure:
Info Tickets ® has no obligation to monitor the Content and any other information found on this server or to be transmitted to it. However, info tickets can control the server contents periodically to (1) comply with any law, regulation or other governmental requests; (2) cause the server to function properly or to protect itself and its users. Info Tickets reserves the right to modify, reject or eliminate any information residing on your server or to be transmitted to it and, in its sole discretion, believes is unacceptable or in violation of these terms and conditions; and to suspend or terminate your service for any operational or governmental reason or violation of these terms and conditions. Unauthorized use of this site or the network infrastructure and / or data display by a person or entity other than the authorized user of the account is illegal info tickets reserves the right to take legal action.
Submission of Ideas:
We welcome your comments on our site, our products and our services ("Comments"). However, we ask that you limit your comments to experiences you have had with our site, our products and our services. We ask that you not send us any creative ideas, suggestions or unsolicited material including, among others, creative designs, samples, feedback, data, answers, questions, comments, suggestions, plans, ideas for new products, promotions, names products, advertising campaigns, technologies or processes ("Ideas"). The comments and ideas you can send in any manner shall prevent the purchase, manufacture or use of products, services, plans and ideas by info tickets for any purpose. Note that tickets info does not give any guarantee in that all comments and ideas provided by you will be treated as confidential or proprietary. Please also understand that info tickets will be free to copy, use, modify, disclose and distribute the comments and ideas without restriction for any purpose, whether commercial or otherwise, without giving any compensation.
Disclaimer of Liability:
THE USER OF THIS SITE ASSUMES ALL RESPONSIBILITY AND RISK FOR YOUR USE OF THIS SERVER AND IN GENERAL Internet. INFO TICKETS AND ITS AFFILIATES DISCLAIM ALL WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS, EXPRESS OR IMPLIED, WITH REGARD TO THE CONTENT, INCLUDING BUT NOT LIMITED TO, BUT NOT LIMITED TO THE DOCUMENTS AND RELATED GRAPHICS, AND YOU WILL HAVE ACCESS FROM OR THROUGH THIS SERVER OR Internet INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NO VIOLATION. VERIZON WIRELESS DOES NOT ASSUME ANY LEGAL RESPONSIBILITY FOR THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY CONTENT, APPARATUS, PRODUCT OR PROCESS DISCLOSED ON THE SERVER OR OTHER MATERIAL TO ACCESSIBLE FROM THE SERVER. IN NO EVENT SHALL VERIZON WIRELESS BE LIABLE FOR ANY QUANTIFIABLE, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY OTHER DAMAGES RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER ILLEGAL ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE CONTENT OF THIS SERVER OR THE INTERNET GENERALLY.
Any info tickets material contained on this domain may include technical inaccuracies or typographical errors. THE CONTENT OF THIS SERVER IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, BUT NOT LIMITED TO WARRANTIES OF TITLE, NON VIOLATION OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NO ADVICE OR CONTENT PROVIDED BY TICKET INFO, ITS AFFILIATES OR THEIR RESPECTIVE EMPLOYEES SHALL CREATE ANY WARRANTY. TICKET INFO OR ITS AFFILIATES OR WARRANT THAT THE CONTENT OF THIS SERVER OR THE INTERNET GENERALLY WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT ANY CONTENT, SOFTWARE OR OTHER MATERIAL ACCESSIBLE FROM THIS SERVER IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
- All claims must include the following information:
1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
2. Identification of the copyrighted work as intellectual property whose violation is claimed, or by a single notification if multiple copyrighted works registered, a representative list of such works at that site are covered;
3. Identification of the material whose copyright is claimed as is being violated or is subject to an activity related to the violation of their rights and must be removed or access to which is to be disabled, and information reasonably sufficient to permit the provider service provider to locate the material.
4. Information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, telephone number and, if available, an email address through which they can communicate with the complainant;
5. A statement that the complaining party has a good faith belief that use of the material in the manner for which the claim is made is not authorized by the owner of the copyright, its agent or the law.
6. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
All information on this site is subject to change without notice. In addition, these terms and conditions may be changed at any time without notice. We will make such changes by posting them on the site. You should check these site changes frequently. The continued access of the site conclusively demonstrates your acceptance of those changes.
You agree to indemnify, defend and hold harmless info tickets, its employees, directors, officers, partners, affiliates, contractors, distribution partners and representatives from any and all claims, demands, liabilities, costs or expenses others, including attorneys* fees, resulting from, or relating to, any breach by you of any of these terms and conditions or applicable law.
Except in cases of trademark and copyright governed by Spain, the above provisions shall be governed by and construed in accordance with the substantive laws of the State of Delaware, without regard to principles of conflict of them.
Info Tickets® All rights reserved.
The data that you provide and are collected are done lawfully and without any commercial or promotional interest.
In the face of the public health emergency situation derived from the spread of the coronavirus, the Spanish Data Protection Agency has prepared several resources in relation to COVID-19 to respond to the doubts that have arisen these days. This section brings together all these resources published by the AEPD.
“Recital (46) of the RGPD already recognizes that, in exceptional situations, such as an epidemic, the legal basis for treatment can be multiple, based on both the public interest and the vital interest of the interested party or another natural person. (46) The processing of personal data should also be considered lawful when necessary to protect an essential interest for the life of the interested party or that of another natural person. In principle, personal data should only be processed on the basis of the vital interest of another c. Jorge Juan 6 www.aepd.es 28001 Madrid 1 Legal Office natural person when the treatment cannot be based manifestly on a different legal basis. Certain types of treatment may respond both to important public interest reasons and to the vital interests of the data subject, such as when treatment is necessary for humanitarian purposes, including control of epidemics and their spread, or in humanitarian emergencies, on all in the event of natural or man-made disasters.”
You can read the law at the following link: https://www.aepd.es/es/documento/2020-0017-en.pdf.